AmuraAMURA Software
Use cases

Use cases that actually ship to production.

A curated catalog, prioritized by return, integration ease and maturity. If you don't see it here, we've probably already built it.

01 — Area

Sales & CRM

01

Commercial proposal agent

Reads requirements, customer history and pricing. Drafts proposals and follow-up tasks in the CRM.

02

Signal-based lead prioritization

Contact enrichment plus a predictive score wired into the CRM, with the reasoning exposed.

03

Dormant opportunity reactivation

Detects inactive opportunities, drafts contextual outreach and creates tasks in the CRM.

02 — Area

Customer support

01

Support agent with knowledge base

Answers using manuals, policies and past cases. Escalates when risk demands it.

02

Multi-channel triage

Email, WhatsApp and web forms classified by intent and urgency in seconds.

03

Conversation summary with actions

Every ticket ends with a summary, actions taken and automatic follow-up.

03 — Area

Back office & administration

01

Invoice & delivery note extraction

Reads heterogeneous documents, validates fields, flags anomalies, ERP-ready output.

02

Email classification & routing

Detects intent, customer, urgency and department. Auto-routes with full audit log.

03

Assisted reconciliation

Compares payments, invoices and ledger entries with explained, reviewable suggestions.

04 — Area

Document analysis

01

Internal knowledge assistant

Answers questions about contracts, manuals, policies and processes — with citations.

02

Contract review assistant

Flags non-standard clauses, template deviations and legal risks.

03

Accelerated due diligence

Structured extraction of key information from whole data rooms.

05 — Area

Reporting & leadership

01

Weekly executive briefing

Summarizes sales, operations, incidents and KPIs in plain language. Delivered Monday mornings.

02

Intelligent alerts

Detects deviations and sends context to the owner — not just the number.

03

Natural-language business Q&A

Ask questions about your data and get answers with charts and traceability.

Personal diagnosis

We work with
few clients.

Every engagement is led personally by one of the partners. If there’s a fit, you get a personal first read of your case within one business day — not a canned demo.

How we work
  1. 01Tell us which process eats your time
  2. 02Personal reply within one business day
  3. 0320-minute call — no demo, no pitch
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